At Recreation Supply Company, we are reviewing developments with respect to COVID-19 daily. As of right now, we continue to operate as normal while we adapt internally to incorporate recommended practices at all of our facilities.
We are well stocked. Our suppliers continue to operate, and our shipping partners continue to provide their services. We will proactively monitor the situation and will communicate if any developments arise that could impact our ability to continue to deliver your orders on time. We look forward to continuing to serve you during these uncertain times.
If you have any questions, please reach out. You may email us at sales@recsupply.com, or call us at (800) 437-8072 or (701) 222-4860.
Wednesday, March 18, 2020
Sales Tax
Due to evolving state sales tax laws in the South Dakota v. Wayfair aftermath, we have begun collecting sales tax in several more states. Connecticut, Florida, Georgia, Indiana, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, South Dakota, Washington, West Virginia, Wisconsin, and Wyoming purchasers will be charged applicable Sales Tax unless purchaser furnishes a resale or tax exempt certificate to RSC prior to purchase. No prices or quotations include sales tax. If you would like your account to be set up as tax exempt, please email a compliant tax exemption certification to sales@recsupply.com.
Missouri Location
We are happy to announce a new warehouse location. Effective December 2019, we began shipping and receiving operations in Bourbon, Missouri. Our goal is to continue to improve our service to you. This location helps by reducing the shipping time for many of our orders and by reducing shipping costs. We look forward to serving you better than ever before!
Thursday, April 6, 2017
New York Orders Soon Subject To Sales Tax
We will soon begin connecting sales tax on orders shipping to addresses in New York. If you are tax exempt, we will need an exemption form on file in order to update your sales tax status in our records. Email sales@recsupply.com or contact us by phone at (701) 222-4860 for more information.
Our North Haven, CT Warehouse
Recreation Supply Company is proud to announce the opening of our North Haven, Connecticut warehouse. We officially began shipping orders from the new location over the winter and now we have it stocked up for the 2017 spring commercial pool prep season!
We are now stocking our most popular items in both locations. This allows us to reduce shipping times for stock orders to over half of our customers. We can now deliver orders by standard ground UPS or USPS service to over half of the US population in 2 days or less. In fact, over 80% of the population will receive their standard ground orders in 3 days or less!
It's part of our commitment to offering the best customer experience in commercial swimming pool mail order.
We are now stocking our most popular items in both locations. This allows us to reduce shipping times for stock orders to over half of our customers. We can now deliver orders by standard ground UPS or USPS service to over half of the US population in 2 days or less. In fact, over 80% of the population will receive their standard ground orders in 3 days or less!
It's part of our commitment to offering the best customer experience in commercial swimming pool mail order.
Monday, February 16, 2015
The New, Mobile-Friendly RecSupply.com has launched!
I am excited to announce that RecSupply.com has been upgraded! Why am I excited, you ask? Since RecSupply.com launched in 1996, it has always been my goal to make shopping on our website user friendly and easy to navigate. As a small, family run business, it can be challenging to keep up with the pace of the evolution of online marketing. This newest iteration of our site makes huge strides toward making shopping RecSupply.com easier than ever for commercial aquatics buyers.
While we continue building a better experience for you, please let us know if you have any comments or suggestions. The only way we can get better is if we get feedback from you. Thank you for an amazing first 20 years online! I look forward to what the next 20 years brings.
Improved Search
Our search tool is more robust than ever before. In the past, searching our site required very precise search terms. Our new site search will provide more relevant products in the results and allow multiple terms with much better likelihood that you will succeed finding what you are looking for.Mobile Friendly
Our new site is built with responsive design, meaning that shoppers on phones and tablets will get an experience catered to their device. Touch screen users will enjoy the larger photo and text links, improved menus and modern styling.Better Promotions
With our new website, we are better equipped to communicate important offers, such as our current 2015 Winter Sale and our Specials and Closeouts section. Plus, if you place an order for a closeout item and you order a greater quantity than we have on hand, the website will let you know before you place your order.Better Shipping Calculation
Calculation of our freight charges has been really easy the last couple of years with our $7.95 flat rate for orders under $100 and free shipping for orders over $100. But there are a few products that we simply can't ship free and still offer our best prices in print. So now, if you order items that are not eligible for free freight on our website, or if you ship to a location where we cannot ship for free, you will know at checkout. And our friendly staff will always get your confirmation of any shipping charges that might apply before proceeding with your order.The Future...
We are set up to bring additional improvements and content in the coming weeks and months. One of the things that isn't quite ready to launch yet is the ability to customize certain products (for example, identifying frame and strap color of casual furniture). So, in the meantime, you may specify any colors, sizes, specifications or instructions in the comments when placing your order. If we have any questions or if additional information is required to process your order, we will contact you right away.While we continue building a better experience for you, please let us know if you have any comments or suggestions. The only way we can get better is if we get feedback from you. Thank you for an amazing first 20 years online! I look forward to what the next 20 years brings.
Friday, September 19, 2014
Free Shipping Policy Updates and Sale on Competitor Lanes
Recreation Supply Company will be updating its Free Shipping policy effective immediately. The following products will no longer be eligible for Free Shipping:
- Olympic Pool Paint products in 4-gallon and 5-gallon containers
- Competitor Racing Lanes
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