This is the place to see what's going on behind the scenes!

RecSupply.com has undergone some significant changes in the last couple months, and we are working hard to improve our features and add more products and helpful information to the site.

In 2011, we switched to a new website content management system. As part of the switch, we imported some recently active customer information, but not all customers were able to import. If you have trouble logging in to our site with your existing login and password, or if you have an existing mail order account that you would like to access online, please call me, Kari, Jamie or Natalie. One of us can work with you to securely activate your online account access. Or, if you like, you may create a new account and we can link your existing account to it at your request.

This week we have activated about 200 new items on our website. Several of them can be viewed in our new category "New for 2011!" We have many more items to add. We also activated some new, informative pages for our "Call For Pricing" Items... things like large filters, pool heaters, gutters and bulkheads, grating, and more. While these items are not available for purchase online, we want you to know that the products are available and give you some useful information. However, we require a little more information from you in order to select and price the most appropriate product for your application. Check out the "Custom Items" link in the menu bar.

Today, we implemented a design change to pages in the Parts Department so that the pages are easier to read. We still have a lot of work to do to match part descriptions to the numbered diagrams. The Parts Department is a little frustrating right now and not where we want it to be. Please be patient with us since there is a lot of work to do. In the meantime, email or call us if you need assistance with parts ordering.

Our 2011 catalog mails out to our customer list the week of March 20-26. If you are expecting a copy in the mail and don't see it by around April 10, then call or email us! We will be happy to send one out right away. Or, if you prefer, you will be able to download it in PDF format from our site.

-Cal H.